Frequently Asked Questions
Everything you need to know about your sweet treats.
How long does your taffy stay fresh?
Our gourmet taffy is made to stay soft and flavorful for up to 6 months when stored in a cool, dry place away from direct sunlight.
Is your taffy gluten-free and allergen-friendly?
Most of our taffy flavors are gluten-free and peanut-free; however, they are processed in a facility that handles milk, soy, and nut products. Please check individual product labels for specific ingredient details.
How long will it take for my order to ship?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
Do you offer international shipping?
Currently, we only ship within the United States and Canada to ensure our products arrive fresh and in optimal condition.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order is damaged or incorrect, please contact us within 48 hours for a replacement or refund.
Can I place a bulk order for weddings or events?
Yes! We offer bulk discounts for large events. Please visit our 'Bulk & Events' page or contact our support team for a custom quote.